top of page

FREQUENTLY ASKED QUESTIONS
Frequently Asked Questions
-
What are the requirements of your booth?In general, we require a total space of 10′x 10′; however, the set up can scale down to as small as 6′ × 8′ if needed. We have done events in smaller spaces, so if you have a concern about a particular space, let us know. We also need access to a regular power outlet of 110V, 10 amps, 3 prong outlet on level ground within 15 feet from our designated area and at least a 6 ft prop table
-
Do you provide backdrops?Yes, we have a variety of premium backdrops included in all packages. Check out our backdrop choices. The more we know about your event, the better so contact us, tell us about your theme and we’ll be sure to recommend some options.
-
What is the requirement for making a reservation and how early should I book?We encourage you to book as early as possible to make sure your date is available. A $200 retainer is required to reserve your date. The remaining balance is due up to 14 days before your event. For bookings less than 14 days, full payment is required.
-
Is there a limit to number of photos and prints?There’s no limit to the number of sessions your guests can enjoy! Additionally, with all events, your guests will have access to an online gallery where they can download images.
-
​How can guests view and share the photos?Each guest can instantly share their photos via Email, SMS, or Airdrop during your event. Email is the preferred method for animated Gif's and Boomerangs if your guests want to share to social media. All photos are placed in a private online gallery. You will receive a link to this gallery to share with your guests within 24 hours at the end of your event.
-
The Venue is asking for Insurance, can you provide this?Yes, absolutely! We are fully insured. We can provide a Certificate of Insurance for your venue or name them as an additional insured if required.
-
What forms of payment are accepted?We accept cash, check, Venmo, Zelle, and credit card. Once we receive a signed contract, you will receive an invoice to pay online on a secure site.
-
We are a non-profit, can you work with our budget?We are always happy to support our community charities and foundations. Depending on our availability, size of your event, we may be able to offer a sponsorship package for your charity or donation. Please contact us.
bottom of page